Communication, Business and You
Communication is the process of sending and receiving message
Communication is effective only when people:
- Provide practical information
- Give facts instead of vague impressions
- Present information in consist and efficient manner
- Clarify expectations and responsibilities
- Offer persuasive arguments and recommendations
- Increase productivity - both yours and your company's
- Anticipate problems
- Make decisions
- Coordinate workflow
- Supervise others
- Develop relationship
- Promote products/services
- Shape the impressions you make on stakeholders
- Perceive and respond to the needs of stakeholders
- People misunderstand each other and misinterpret information
- Ideas misfire or fail to get attention
- Provide practical information
- Give facts rather than impressions
- Clarify and condense informations
- State precise responsibilities
- Persuade other and offer recommendations
- verbal/nonverbal
- internal/external
- formal/informal
- Communication without words
- Less structured and more spontaneous than verbal communication
- Often a more accurate and reliable indicator of meaning than words
Given a choice, people would rather talk than write.
Continue Reading »