Achieving Success through Effective Business Communication

"Om Swastiastu"

Communication, Business and You

Communication is the process of sending and receiving message
Communication is effective only when people:

• Provide practical information
• Give facts instead of vague impressions
• Present information in consist and efficient manner
• Clarify expectations and responsibilities
• Offer persuasive arguments and recommendations

 Effective communication benefit both you and your organization by helping you:

•  Increase productivity - both yours and your company's
• Anticipate problems
• Make decisions
• Coordinate workflow
  
• Supervise others
• Develop relationship
• Promote products/services
• Shape the impressions you make on stakeholders
• Perceive and respond to the needs of stakeholders

 Without effective communication:

• People misunderstand each other and misinterpret information
• Ideas misfire or fail to get attention

Effective business message:

• Provide practical information
• Give facts rather than impressions
• Clarify and condense informations
• State precise responsibilities
• Persuade other and offer recommendations

Communication occurs in many form:

• verbal/nonverbal
• internal/external
• formal/informal

Nonverbal Communication is

• Communication without words
• Less structured and more spontaneous than verbal communication
• Often a more accurate and reliable indicator of meaning than words

Verbal Communication consist of words arranged in meaningful patterns, according to the rules of grammar.

 Given a choice, people would rather talk than write.

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